Homage is looking for an Expansion Associate strongly aligned with its mission to transform the way people access and get personal care. You will be responsible for driving the execution and strategic research of international expansion, with the goal of successfully launching Homage in multiple new markets and very importantly set them up for scale.
- Launch Homage in multiple new markets and set them up for scale
GTM strategy: Research and develop a deep understanding of the differentiated value proposition of Homage’s services in the context of potential markets, including but not limited to addressable size, readiness and competitiveness landscape.
Manage operations: Drive day-to-day execution to successfully launch and grow in new markets. This involves being hands-on with end-to-end care delivery, including recruitment of Care Professionals, qualifying assignments, and upholding perfect fulfilment rates and care quality.
Cross-functional coordination: Coordinate across Operations, Product, Finance, Sales and Marketing among various other teams to scope, define, prioritize, and roll out playbooks for every phase of a market’s growth
Recruitment: Work in close collaboration with Expansion Lead to attract and recruit the talent we require locally, including launch, scale and leadership team members.
Team operations: Support a regular cadence of reporting and review alongside local teams. Ensure that teams have the data, tools and knowledge they require to be successful, and strive for a shared understanding across offices.
SKILLS & EXPERIENCE
- Minimum of 1-3 years relevant work experience in strategy, operations and/or growth
Entrepreneurial: Proven ability to build from scratch. Ability and desire to operate resourcefully, independently and with urgency.
Impact-driven and persistent: Motivated by moving the needle meaningfully, especially during times when it requires persistence and courage.
Analytical: Ability to closely examine and identify relevant information, and earn the respect of both leaders and operational teams by translating insights into clear, sizable operational plans.
Operational excellence: You have a keen eye for detail and an exceptionally high bar for accuracy and quality. Similarly you hold your peers to that level of standards.
Strong opinions, loosely held: Ability to articulate POV with clarity, humility, and a willingness to question one’s own assumptions / desire to constantly improve
Personal leadership: You’re an absolute team player and self-accountable enough to understand the importance of being effective and reliable.
- Integrity and trustworthiness
- Excellent written and verbal skills in English
- A passion for caregiving while leading with empathy is a plus
- Experience and understanding of the healthcare industry is a major plus
Homage is a care platform that combines qualified and trained caregivers, nurses, doctors and health care organisations and funders with technology, enabling care, wellness and recovery wherever you are. The work that we do and technology we build transforms lives every hour, every day. We’re looking for people who are talented, driven and motivated by our social mission.